Federal Express is our preferred shipping provider due to their user-friendly set-up and competitively discounted rates.
UPS & US Postal Service
We also offer UPS and U.S. Priority Mail as a
shipping option. USPS is the only method available for delivery to
PO Boxes. Canadian orders are shipped via USPS Priority to get your
coffee to you as quickly as we can at the lowest shipping rates to you.
USPS Priority shipping is available Monday through Saturday and
typically takes 3-5 days to the US West Coast and 4-7 days to the US
CHOOSING YOUR SHIPPING METHOD
You will be able to choose your shipping method
during checkout. The price of shipping will vary with the method you
choose. Shipping cost is displayed next to the shipping method you
WHEN WILL YOUR ORDER SHIP?
Orders are shipped out daily, Monday through
Friday. We require one day to process and roast your order.
Please Note: We still do business
the old fashioned way with real live people pack your orders. That means
sometimes it may take an extra day to get your order completed,
packaged and shipped, depending on when we receive your order. While we
strive to ship all orders within 24 hours, during busy shopping
(holidays & sale events) it may take 48 hours to get your order into
the hands of the shipper.
If you need your order by a specific date, please call our Monterey office at:
831-394-5662 for friendly assistance.
We pride ourselves on delivering top quality
products and excellent customer service. We value you, our customer, and
if for any reason you are unhappy with your coffee or our service,
please notify us immediately. We will then gladly and promptly replace
your order or refund you the cost of your purchase.